Shipping & Delivery

1. How will my item(s) be shipped? How long it will take ?

We will use express shipping methods such as DHL, Fedex, TNT to get the products to you as soon as possible. Usually take 3 – 6 days to all major destinations, the fastest shipping method worldwide so far

Note: The delivery time mentioned above does not include order processing time.

2. How much would it the shipping cost ?

Shipping fee is determined by your products weight, order sub-total and your destination. You will be informed with “Calculate My Shipping Cost” which will be displayed by adding all items to shopping bag.

We currently ships orders via carriers who offer international shipping services at a competitive price, we’ve been cooperating with DHL, UPS and Fedex to ensure your package be safely delivered.

 

Orders US$ 199 or up get free shipping in following countries:

United States

Canada

United Kingdom

Italy

Ireland

Canary Islands

Australia

Germany

Austria

Denmark

Monaco

Channel Islands

France

Sweden

Belgium

Norway

San Marino

Hong Kong

Spain

Luxembourg

Netherlands

Switzerland

Puerto Rico

Macau

 

Orders over USD X can redeem USD Y on delivery charges in excluded countries in the chart above:

X (Order Amount)

Y(Delivery Charges Redeemed)

200>X

0

200<=X<250

5

250<=X<300

10

300<=X<350

15

350<=X<400

20

400<=X

30

 

3. Who is responsible for custom duties incurred ?

It is the buyer's responsibility for any custom duty fee that might be charged from delivery. How the import duty will be charged depends on each country's custom policies.

4. Do you ship to my country ?

We can ship single item samples or large orders WORLDWIDE. You'd better note the import tax condition in your own country before ordering.

5. When will I receive my items after I place an order ?

Normally you can see the total delivery time from product page. Such as : (Total Delivery Time: 18-25 Days). It means, if you choose this option, we will get the dress to you within 25 days upon receiving your order.